• We prioritize providing a clean, well-maintained, and safe environment for your children to play. After each rental, every unit undergoes thorough cleaning with commercial vinyl cleaners, followed by disinfecting and sanitization. A final inspection is then conducted to ensure the unit meets our cleanliness standards.

• State Inspection Policy: Yes, safety is our top priority. Each bounce house is inspected by a licensed inspector to ensure it meets all state safety standards and regulations before rental.

• All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Event and Party Rentals: Our units are a fantastic addition to any celebration, bringing fun and excitement to a wide variety of gatherings. We provide rentals for events such as birthday parties, church festivals, charity fundraisers, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and more!

Water Usage Policy: Water should never be used with any inflatable that is not specifically designed for it. However, we do offer water-compatible inflatables that are perfect for events requiring water play. If you choose one of our water units, please ensure that a water hose is available at your location.

Setup Surface Options: Our inflatables can be installed on grass, cement, concrete, asphalt, or even indoors, with different anchoring systems suited for each surface. When making a reservation, please specify the type of terrain at your setup location. Grass installations are secured with long steel stakes, while hard surfaces and indoor setups use weighted sandbags for stability.

Refund Policy: To receive a full refund, reservations must be canceled at least 14 days in advance. If the cancellation occurs within 14 days of the scheduled rental, a full credit will be issued, which can be used within the following year.

Stair and Slope Access Policy: Due to the size and weight of bounce houses, we cannot transport them up or down stairs or steep slopes. If stairs or steep inclines are present at the delivery location, an alternate setup area must be arranged. Refunds cannot be issued in these cases.

• Yes, we provide a power cord up to 75ft.

Cleaning Fee Policy: A minimum $70 cleaning fee will be applied if rental items require cleaning due to food, drinks, candy, markers, gum, glitter, fluids, stains, or other substances beyond normal use. Additionally, any other stains or damages that require extra cleaning or repair may result in additional charges.

Silly String Policy: Do not spray silly string inside or on the inflatable. Silly string causes permanent discoloration that cannot be repaired. If discoloration is found, the customer will be charged the full price of the inflatable for replacement, as well as the cost of any future lost rentals on that unit until a new one is purchased.

• Animal Policy: Animals are strictly prohibited from entering the bounce house. Their claws, teeth, or movements can tear or puncture the inflatable, posing serious safety risks and potential damage.

Delivery and Pickup Timing: We schedule delivery routes based on location, and an early drop-off may occur at no extra charge if needed. The driver may arrive as early as 7:00 AM and will provide a courtesy call when en route. Because many events conclude at similar times, pickup may occur as late as 10:00 PM, but your scheduled party end time will remain unchanged.

Weather Cancellation Policy: In most cases, rain does not impact the fun for kids, but we understand if you prefer to cancel. To receive a full credit, cancellations due to weather must be made the day before your event. This credit can be used anytime within the next year. Since deliveries begin at 7:00 AM, cancellations on the day of or after setup will not be eligible for refunds or credits.

Damage Policy: We understand that normal wear and tear comes with renting inflatables. If an issue arises, please notify us immediately so we can address it as quickly as possible. As long as our usage guidelines are followed, you will not be responsible for damages.

Multi-Rental Discounts: Yes, we offer discounts for multiple rentals! Please call or email us to discuss the details and find the best pricing for your event.

Overnight Rentals: Yes, we offer overnight rentals! To book, simply email, call, or text us with your preferred rental dates and times, and we’ll respond promptly with availability and details.

Pricing Details: Delivery fees vary based on location, with most areas qualifying for free delivery. Additionally, local state sales tax will be applied to your total.